Managed Services
BTC provides professional IT support services ranging from 24/7 monitoring of servers and software to secure off-site data storage, help desk support, repairs, and installation.
What is Managed Services?
A managed IT service is an information technology (IT) task provided by a third-party consulting firm and delivered to a customer.
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
NETWORK
Efficiently and effectively monitor and support your network, systems, data, and applications. Your systems may be cloud based.
CYBER SECURITY
We’ll install multiple layers of cyber security defenses. We will make sure that all security software is updated.
BACK UP
We will backup and protect your data.
RESULTS
We’ll present metrics monthly.
Not ALL Managed IT Services Include Cybersecurity
A managed IT service is an information technology (IT) task provided by a third-party consulting firm and delivered to a customer.
In a managed service arrangement, the managed service provider retains responsibility for the functionality of the IT service and equipment, and the customer typically pays a monthly fee for receipt of the service. In an effective managed services relationship, a customer benefits from predictable pricing and the ability to focus on core business concerns rather than IT management chores.
Managed Services should include:
- Network monitor and support
- Cybersecurity defenses
- Backup procedures and tests
If you are not receiving these call us at 203.775.5009 to find out more about our managed services plans.
